Not completely satisfied with your purchase?
Your satisfaction is important to us
BOAH wants you to be completely happy with your purchases but if for any reason you have second thoughts, we will gladly accept the return of your goods that meet the following conditions:
- Items must be returned in original condition, unworn, unaltered, unwashed and with their tags attached and inside the zip lock bags provided.
- Items must be returned within 10 days of receiving items in original packaging
- The shipping cost incurred for returning items to BOAH for a refund are not covered or reimbursed
- Sale and discounted items are non-refundable
- Please email your return request via the contact form below stating in the heading that it is a return and provide the order number for tracking purposes
- Please note there is no returns on bottoms for hygienic reasons.
Please note that BOAH does not accept liability for the loss of items during the return process. It is recommended sending via a traceable method for peace of mind and to retain proof of postage until you have received
confirmation that your return has been processed.
How will I be refunded?
On receipt of the item/s they will be reviewed under the conditions outlined in the return policy and once reviewed, a refund for the purchase (excluding shipping and return handling costs) will be made directly to the payment method used in the original purchase.
An email will be sent to you notifying you of the status of your refund once the review has been completed.